Payment Policy
Payment Policy
At K&S Online, we strive to make your shopping experience as smooth and secure as possible. Below are the details regarding the payment methods we accept and other relevant payment-related information.
Accepted Payment Methods
We accept the following payment methods for your convenience:
- Apple Pay
- Google Pay
- Shop Pay
- Visa
- Mastercard
- Maestro
- American Express
Secure Transactions
Your security is our top priority. All transactions are processed securely using industry-standard encryption to protect your personal and payment information. We do not store your credit card information on our servers.
For further details on how we handle your personal data, please refer to our Privacy Policy.
Payment Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email. This email will contain the details of your purchase and a confirmation that the payment has been received.
Failed or Declined Payments
If your payment is declined, please ensure that all the information provided is correct, including your billing address and card details. If the issue persists, we recommend contacting your bank or card issuer.
Currency
All transactions on our website are processed in AUD (Australian Dollar). If you are making a purchase from outside Australia, your bank or card provider may charge a foreign transaction fee.
Payment Disputes
If you believe there is an issue with a charge, please contact us immediately at support@smith-sydney.com to resolve the matter. We will work with you to investigate and resolve any payment disputes as quickly as possible.
Contact Information
If you have any questions or concerns regarding our payment process, feel free to reach out to us at the following details:
Company Name: K&S Online
Chamber of Commerce Number: 85704520
VAT Number: NL863712782B01
Physical Address: De Nieuwe Erven 3, 5431 NV Cuijk, Brabant, Netherlands
Email Address: support@smith-sydney.com
Phone Number: +61 4800 08114
Customer Service Opening Hours:
We are available to assist you during the following times (Australia, GMT+11):
Monday to Friday: 09:00 - 18:00
Saturday and Sunday: Closed
For more information, please visit our FAQ Page or Contact Page.
Track your order anytime at our Order Tracking Page.